Get in Touch
Have questions? We're here to help. Reach out to our team and we'll respond as soon as possible.
Office
HostsCheap ISP Headquarters
Mirpur, Dhaka 1216
Bangladesh
Business Hours
Monday - Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed
How Can We Help?
💼
Sales Inquiries
Questions about plans and pricing
🔧
Technical Support
Troubleshooting and setup help
💳
Billing Issues
Invoice and payment questions
👤
Account Management
Profile and subscription changes
Frequently Asked Questions
What's your response time?â–¼
We typically respond to email inquiries within 24 business hours. For urgent issues, please call our support line.
Do you offer live chat support?â–¼
Yes! Our live chat is available Monday-Saturday, 9 AM - 6 PM. Click the chat icon at the bottom right of the page.
How do I track my installation?â–¼
You can track your installation status in your account dashboard. We'll also send you SMS/email updates at each stage.
What if I have a billing dispute?â–¼
Contact our billing team at billing@hostscheap.com or call 02-9876-54321 ext. 3. We'll investigate and resolve within 48 hours.